ClickWP’s professional WordPress support plans provide peace of mind knowing that your website is safe, optimized and that you have an expert team ready to jump in to assist with any WordPress-related issue you may have.
Our ClickProtect plan provides essential automatic backups, managed updates and tech support via email.
The ClickAssist plan includes all the essentials with the addition of hands-on support for bloggers and businesses who want extra help and advice managing their websites.
- ESSENTIAL BACKUPS AND UPDATES
- Automatic nightly backups
- WordPress, plugin & theme updates
- Website security & monitoring
- Email support only
- On-demand support at USD50 per hour
- Learn more about ClickProtect, or sign up
- BACKUPS, UPDATES AND HANDS-ON SUPPORT
- All ClickProtect features
- 4 hands-on support incidents
- Website optimization
- Mailing list setup & optimization
- Basic server management*
- Learn more about ClickAssist, or sign up
* Limited to functions available from your web hosting control panel e.g. email, domains, etc related to your website
Professional WordPress Support
A Partner Who Understands You
You want your website to work smoothly and stress-free. You don’t like jumping through hoops to get help. You chose WordPress because it is easy to use, not because you’re a website expert.
ClickWP understands this. That’s why we make it easy to request support – all it takes is an email. And we always communicate in plain English, not geek-speak.
ClickWP understands small businesses, because we are a small business ourselves. ClickWP understands bloggers, because we are bloggers ourselves. We’re sure that we’ll fit right into your team.
Save valuable time (and money)
Have you ever said to yourself, I’ll just fix this myself. Half a day later, your issue remains unresolved and now you’re playing catch up for the rest of the week.
Time is the most precious resource you have and ClickWP is here to put time on your side; we make WordPress our business so you can focus on your business.
Stop Stressing About the Technical Stuff
Yikes! It feels like you need a PhD to manage a website!
ClickWP will help you navigate through the maze that is the world wide web. Or, just sit back and leave it to us. It’s our job to take care of the technical stuff.
Frequently Asked Questions
However, because our focus is on top-notch service for all our customers, we prefer not to tackle development or integration projects that might divert resources away from other customers. When in doubt, check with us, and we’ll either find the best way to achieve what you want to do, or direct you to one of our recommended developers.
Things You Should Know
ClickWP does not provide general WordPress development services. The rule of thumb is that if it requires more than 20 lines of code, we’ll prefer that you work with a trusted developer.
Plugin and theme updates are only applicable to those with auto update capability.
Please review our support policy for details on our scope of work.
In order to back up your site and fix any issues that may arise, we will require both your WordPress and hosting passwords. Rest assured, we protect your information and never sell our customers’ information to anyone, ever.