Hands-on WordPress
Tech Support

ClickWP Caretakers are on hand to help you with your website tasks 🙂

davo-got-your-back

ClickWP can help with your website tasks to save you time and the stress of having to figure it out yourself. Unlike web designers or other freelancers, we don’t charge by the hour. Instead, we offer weekly or monthly support passes.

ClickWP Caretakers will fit in multiple tasks during the validity period of your task. You must have an active website care plan or ClickWP Membership to be eligible to purchase a support pass. 

See a list of everything ClickWP can help you with.

icon-sidekick-support

Sidekick Support

Sidekick Support provides hands-on support at a Virtual Assistant level. Suitable for small, 30-min tasks that doesn't require coding. We can complete 1-3 tasks per day depending on complexity.

Example tasks: format & publish content, on-page SEO, setup email subscribe forms, research, test install & configure plugins and themes, and more.

icon-superhero-support

Superhero Support

Superhero Support provides support at a Web Developer level. Good for fixes and tasks that would take more than 30 mins. For larger projects, please contact us for a project quote.

Example tasks: Design tweaks to get your website looking just right, integrate with your CRM, website speed-up, malware or hack repair, creating a landing page, etc.

Important notes about our support passes

Support passes are non-refundable and only available to customers with an active website care plan or ClickWP Membership. 

Choose from 2 different types of passes for the task you need.

These passes are good for 3 days till a month, depending on the option you choose. Our Caretakers will fit in multiple tasks during the validity period of your pass.

The validity period begins when we start working on your task, not the time of purchase.

Providing clear, concise instructions will ensure you get the most out of your support pass as communication counts towards the validity period.

We generally complete individual tasks within a day, and a maximum of 3 tasks in a day.

We may not be able to start on your task immediately. Please allow up to 48 hours before we complete your first task. 

Which Plan Is Right For Me?

To purchase a support plan you must have one of the following plans.

The ClickWP Membership includes a complimentary 3-day Sidekick Support Pass.

 

   

  • Unlimited email support
  • Nightly website backups
  • Website software updates
  • Security monitoring
  • Over $1000 of Business Tools (view list)
  • Support Passes for hands-on support
  • Worry-free Hosting
  • Access to premium content

Foundations

$40 / month

  • Unlimited email support
  • Nightly website backups
  • Website software updates
  • Security monitoring
  • Over $1000 of Business Tools (view list)
  • Support Passes for hands-on support Discounted
  • Worry-free Hosting +$9/mo (optional)
  • Access to premium content

ClickProtect

$25 / month

  • Unlimited email support
  • Nightly website backups
  • Website software updates
  • Security monitoring
  • Over $1000 of Business Tools (view list)
  • Support Passes for hands-on support Discounted
  • Worry-free Hosting
  • Access to premium content

ClickWP Membership

$120 $99 / year

  • Unlimited email support
  • Nightly website backups
  • Website software updates
  • Security monitoring
  • Over $1000 of Business Tools (view list)
  • Support Passes for hands-on support Full Price
  • Worry-free Hosting
  • Access to premium content