WordPress evolves so quickly that the official documentation can’t keep up. Plugin and theme authors develop their products in their spare time and can’t support you directly. And posting a question in the official support forums doesn’t guarantee an answer, let alone a response at all.
ClickWP’s WordPress Helpdesk is the solution for the times when you need quick, reliable answers for your WordPress-related questions. Our team of experts, designers and developers are on hand to answer any sort of WordPress-related question within 24 hours.
Contact the Helpdesk
How Can We Help?
Examples of what our Helpdesk can do for you include:
- Customize your website header with an image or logo that your provide — approximately $40
- Provide a detailed tutorial with screenshots on how to perform a certain task in WordPress — approximately $40
- Login to your WordPress Dashboard or server to diagnose and troubleshoot plugins and themes — approximately $80
- Modify your theme files to add a widget area to your sidebar or footer — approximately $80
- Install your email list signup form and match its style to your site — approximately $40
- Recommend you a plugin or theme that provides the features that you need — approximately $20
We only bill you if we are able to solve your question. Our rate is $40 per hour for support incidents, with a minimum commitment of $20 per support incident.
Contact the Helpdesk
How It Works
1. Contact the Helpdesk through our online form
You’ll be asked to provide details about your support request, WordPress and server login passwords if applicable. We require a $20 deposit paid via PayPal when you submit your support request to prevent fraud.
2. Our experts provide answers
A member of our team will get back to you with an outline of the solution we will provide and an estimate of how much your support incident will cost. If you accept the action plan, we get to work. If not, we’ll refund you the deposit.
3. We fix the problem (or implement the solution)
Within 24 hours, we will implement a solution to your support request. If required, we will continue to tweak the solution till it serves your purpose perfectly.
4. Case closed
Once your support incident has been resolved, we will issue you an invoice. Problem solved!
Contact the Helpdesk
