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ClickWP had a small part to play in the WordPress party at SXSW 2012

I’m proud to have played a small part in securing a venue for the WordPress party at SXSW 2012. Jane Wells tells the story on the WordPress blog:

Once upon a time, David Wang had a business called Buzzmedia in Malaysia, with the twitter username @buzzmedia. When David changed gears and started ClickWP, a WordPress support business, he stopped going by the Buzzmedia name. In the U.S., a company also called Buzzmedia wished it had that Twitter username, and asked if they could have it since David wasn’t going to use it anymore.

David, feeling the WordPress community love, said he would give them the name, and suggested they do something in return for the WordPress Foundation. So, everyone talked to everyone else and it worked out that Buzzmedia was willing to donate a fantastic venue for this year’s party as well as covering the bar.

In the end, the Foundation got a great SXSW party, Buzzmedia got their twitter username, and David got the warm glow of having used his power for the good of the WordPress community, and they all lived happily ever after.

I’m glad that everyone lived happily ever after, though I do wish I could attend the party and SXSW in person. If you’re traveling to SXSW and hanging out at this awesome party, could you send me a tshirt? Have fun guys!

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Introducing the Premium WordPress Toolkit for ClickAssist customers

Over $1000 of premium WordPress themes and plugins available for free to ClickAssist support plan customers.

We’re very excited to announce our Premium WordPress Toolkit, and we think it’s something you’ll love as well.

ClickWP has many premium WordPress themes and plugins in our toolkit. Because we own developer licenses for them, we are able to use them on customers sites. That means you are able to make use of the themes and plugins in our toolkit, without having to purchase a license for them yourself.

Today we are introducing a formal program for you to access our toolkit for your own site. Let us know which theme or plugin you’d like to use on your site by creating a ticket in the Client Area. We will then install it for you. Continue Reading →

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We’ve got your back with our new WordPress support plans (with 20% launch discount)

ClickWP introduces professional WordPress support plans for bloggers, small businesses and web publishers, simplifying the chore of running and maintaining a WordPress website without paying high hourly fees.

Managing a website is hard work. It’s even harder when you’ve got to run a business, deal with customers and do the laundry all at the same time. And why does adding something new in WordPress always seem so hard?

Or maybe you have a blog. You love writing it, your audience is growing but gosh if you could only figure out how to add a newsletter opt-in, or tweak the header design it would be perfect.

You may also need help with lots of small details that doesn’t warrant hiring an expensive designer. So you try to figure it out through Google, support forums and tutorials… and end up wasting hours of time.

Sound familiar? These are the reasons why ClickWP is launching our new WordPress support plans.

Our goal is to provide first class support from people who truly understand WordPress at affordable rates for bloggers and small business owners. In other words, we want to make sure we’ve got your back whenever you need us. Continue Reading →

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WordPress is more than blogging software: How we built our Client Area with WordPress

WordPress has evolved from its roots as a blogging tool into a powerful platform that can build almost any kind of site imaginable. It’s powerful, but it’s also more accessible than many people think and you can build pretty complex sites without needing to be a hardcore developer.

Case in point – our new ClickWP Client Area. I built it over the last 2–3 weeks and was pleasantly surprised at how little actual coding I had to do.

Client Area Features

Client Area Dashboard

Client Area Dashboard

Add a Ticket

Add a Ticket

Watch Tickets

Watch Tickets

Agent Dashboard

Agent Dashboard

Agent Tickets

Agent Tickets

Organized communication

Organized communication

Knowledgebase

Knowledgebase

Continue Reading →

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Hello world!

Welcome to ClickWP. Our goal is to provide answers and direction for making better use of WordPress for your website of business. Learn more about us »

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